1. Personal data that we process

1.1: We process personal data because you make use of our services and/or because you provide these to us yourself. Below you will find an overview of the personal data that we process:
- Name and address details
- E-mail address
- Telephone number
- Date of birth
- Date of birth
- Gender
- IP address

2. Special and/or sensitive personal data that we process

2.1: The website and/or service does not intend to collect data on visitors who are younger than 16 years old (hereafter "child", "children"). Unless they have permission from their parents or guardian.
2.2: However, we cannot verify whether a visitor is over 16 years of age. We therefore recommend that parents be involved in the online activities of their children in order to prevent data being collected about them without parental permission.
2.3: Should it be the case that we have collected data on a child without parental consent, please contact us at support@ck-hosting.com and we will delete this information.

3. For what purpose and on what basis do we process personal data?

3.1 We process your personal data for the following purposes:
- Processing your order and payment.
- To be able to e-mail you if this is necessary for us to be able to carry out our services.
- To inform you about changes in our services and products.
- To deliver services to you. - To protect our customers

4. Automated decision-making

4.1: We make decisions about matters that can (significantly) affect people on the basis of automated processing. These are decisions that are made by computer programmes or systems, without a human being (for example an employee of ours) being involved. We use the following computer programmes or systems: an automatic order, invoice and payment system to automate your orders, payments and invoices so that we do not spend unnecessary time on this.
4.2: In the event of an error on the basis of one of the aforementioned automated processing(s), please contact us via support@ck-hosting.com.

5. How long we keep personal data

5.1: We will retain your personal data for as long as it takes for your account and your personal data to be deleted. You can request the deletion of your account by sending an e-mail to: legal@ck-hosting.com or by making a ticket via the website.

6. Sharing of personal data with third parties

6.1: We do not provide personal data to third parties, unless this has been discussed with you beforehand or to
6.1: We do not provide personal data to third parties unless this has been discussed with you in advance or in order to comply with a legal obligation.

7. Cookies or similar techniques we use

7.1: A cookie is a small text file that is stored on your computer, tablet, smartphone or other device when you visit the website for the first time. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings.
7.2: We use functional cookies to ensure that the website works properly. These cookies are therefore necessary for the use of the website and cannot be switched off.
7.3: We use session cookies to keep track of how many people view the website and where they are on it. These cookies are part of our livechat system and therefore cannot be switched off.
7.4: If you do not agree with the cookies we use, the website will unfortunately not be usable.


8. Accessing, modifying or deleting data

8.1: You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account.
8.2: You have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by us, after which it may no longer be possible to provide you with services.
8.3: You have the right to data portability. This means that you can request us to send the personal data that we have in a computer file to you or another organisation named by you.
d) If you wish to exercise your right of objection and/or right of data transfer or if you have any other questions/comments about data processing, please send a specified request to support@ck-hosting.com, accompanied by a copy of your proof of identity. To protect your privacy, please make the citizen service number, passport number, MRZ (machine readable zone) and the passport photo black on this copy.

9. How we secure personal data

9.1 We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorised access, disclosure and unauthorised changes. We do this by, for example, using SSL certificates on the website, storing your passwords and other sensitive data that can be used to access your account with strong encryption algorithms. Our databases are password protected and only accessible locally. This makes external access (virtually) impossible.
9.2: If you have the impression that your data is not properly secured or there are indications of misuse, please contact us via support@ck-hosting.com

10. Amendments to the privacy statement

10.1: We can amend this privacy statement at any time.
10.2: These changes will be announced via the website and will take effect immediately.

If you have any other questions or if there are any uncertainties about our privacy statement, please contact the data protection officer: Casper Krook, via support@ck-hosting.com or by telephone on +31 Phone number